Testimonials

“Your work, creativity and understanding of our goals has been an immense addition to our project.”
Elizabeth Reed-Martinez, Knowledge Center Director, Alexander Graham Bell Association for the Deaf and Hard of Hearing

“I had the privilege of working with Leslie on multiple projects this past year, and I wholeheartedly endorse both Leslie and her work. Leslie is truly passionate about writing for online readers. Leslie brought the highest level of professionalism and attention to detail and got our business folks to really think about their business and how they communicate with their customers. Leslie guided us to create and implement quality control measurements for our email responses, and provided stellar training sessions to our customer service representatives. Leslie is the one you want as a business partner when it comes to communicating online with your customers!”
Keith Bowles, Director, Customer Care Operations at Scholastic, Inc.

“I have attended two of Leslie’s writing sessions, and I am always amazed at how well she presents information, and how much she knows. She is terrific blending personality types in a room and getting the most from participants. Her subject matter expertise is extensive, and she shares it well so you do not feel inferior. I would encourage anyone needing to improve or brush up on their writing skills to take one of her classes. You’ll be back for more!”
Joan Muschamp (Fagnani), Marketing Director at Portal Solutions LLC

“Leslie is an excellent web content/strategy trainer! Her points are salient and sticky, and her style is very upbeat and entertaining. When she presented last year at Capital One, she received such high remarks from the copywriter team, that we begged our training department to bring her back for a Web Strategy class. Highly recommended!”
Andrea Goulet, Principal at Corgibytes, LLC

“Leslie is a tenacious professional and a gifted writer.She never shies away from new technologies or how her audience is affected by them. She’s been a pleasure to work with for ten years and I hope to continue to be of service to her into the future.”
Tanya Renne, CEO, Orchid

“Leslie provided exceptional business writing training to the non-editorial staff at Teaching Strategies. She also provided excellent consulting services to our editorial teams to help them develop awareness of style differences between writing for the web and print. Leslie worked directly with me in my role as Director of Technology Initiatives to enhance our web presence and e-mail marketing programs. Leslie’s crisp, clear, and practical training delivery was successful with the staff members who had less formal training/epxerience in writing and who needed to bush up on business communications. Her approachable and collaborative style helped brindge the gap between the e-communications staff and the print-oriented editorial team. Leslie was invaluable in helping us increase our ROI and enahnce our image through our e-mail marketing program. E-Write also offers a very informative, friendly, and helpful newsletter that not only informs, but also consistently serves as a model for e-marketing programs. I highly recommend Leslie and E-Write.”
Fran Simon, Chief Engagement Officer at Engagement Strategies, LLC

“If you want to know how to write effectively online (web, e-mail, etc.), you want to learn from Leslie. She is an engaging presenter who has a great deal of expertise to share. I have tapped her expertise while working both at Fairfax schools and Arlington schools. In both cases she helped non-technical, non-web savvy staff members to get excited about writing for the web. She also gave them usable skills that were immediately effective. Every time I talk to Leslie I learn something. I find that she is genuinely interested in helping her clients. I hope we will have the opportunity to work together again.”
Jill Kurtz, Chief Operating Officer at Balance Interactive

“Leslie presented at a NERComp Special Interest Group (SIG) event I organized entitled “Writing Skills for Technical Support Professionals”. The event was a great success! Attendees loved Leslie’s presentation style. She is intelligent, knowledgeable, organized and witty. If you get a chance to attend one of her workshops or engage her services for training at your organization – seize the opportunity!”
Marie DiRuzza, Assistant Director, Desktop Services at Worcester Polytechnic Institute