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Why Your Support Organization Should Use a Human-plus-ChatGPT Approach to Writing Customer Responses – SupportWorld Live
Denver, COBreakout session at the SupportWorld Live conference. Register using my promo code JOINME and save $400.
Reader-Focused Writing for Software Engineers – Planning Center
Carlsbad, CACustomized, onsite, full-day writing workshop
Confusing Your Customers? Reduce Expensive Inbound Calls and Emails – Digital Engagement and Social Media for Utilities conference
Fort Lauderdale, FLCustomized, onsite, full-day writing workshop
Customer-Focused Writing at CAIRE – Part 1
Online , United StatesTwo-part, customized virtual writing course