By telephone:
- 301-989-9583 (office)
- 240-472-1179 (mobile)
By fax:
- 301-879-0487
By mail:
E-WRITE, LLC
407 Scott Drive
Silver Spring, MD 20904
By e-mail:
E-WRITE MOBIS
Contract GS-02F-0074S
for Writing, Training, Course Development, Materials
Contact
Upcoming events & courses
April 26, 2013
Why a 280-Character Customer Service Tweet is a Bad Idea
Read this tale of social customer service in which Bluehost sends me, the customer, a 280-character response that's broken mid-sentence into two 140-character tweets. Read my explanation of why writing to a customer in this fashion is the opposite of a good idea.
Follow us: