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How to Explain Technical Topics to Non-Technical Readers
Communicating technical concepts to non-technical readers is one of the most difficult writing challenges technical staff face on the job. When non-technical readers fail to gain a basic understanding of technical concepts, projects can go over budget or even grind to a halt. To gather information about their needs, and to explain specifications and functionality to non-technical readers, technical staff need finely honed writing skills.
You will learn:
- How
technical and non-technical readers differ in
their motivation to read technical
documents
- How to use analogies, examples, and definitions to make technical topics easier for non-technical readers to understand
- How to incorporate graphics
that will help explain complex topics to
non-technical readers
- How to write to manage non-technical readers’ expectations about project schedules and deliverables
- How to write to solicit information from non-technical readers
- How to make your writing scannable
