Writing Content For Your Company’s Intranet: How To Reach Your Colleagues

Writing well for your company’s Intranet should be easy, right?  After all, the users are your colleagues.  But writing for your Intranet can be challenging for many reasons: you have too much information and too little time to edit or rewrite, you haven’t been given adequate writing standards, or you need to find a place for your content within the ever-growing Intranet.  In this course, you’ll learn how to develop content that meets users’ needs and prevent your Intranet from becoming a company junk drawer.

What you will learn:

  • the basic web writing principles that will help you create useful Intranet content
  • how to provide lots of information online without overwhelming your readers
  • how to develop Intranet writing standards to share with your colleagues or staff to improve the quality of Intranet content
  • how to write content that “markets” your department or project to the rest of the company

Course length: one day

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    April 17, 2015


    Video Interview: How to Improve Email Response Time

    Watch my video interview with Jeff Toister of Toister Performance Solutions. Jeff conducts an annual survey on email response time, asking "How fast do you expect a response to an email you send to a business?" and "How quickly should you respond to an email from a business? A coworker? A friend?" Jeff and I discuss this year's survey, which revealed that email response time expectations continue to escalate: 16.5% of respondents want a business to reply within an hour, 13% will wait four hours, and 43.4% want a response within one day.

    Read more on the blog »