License the curriculum

Need to train lots of customer service staff on a limited budget? Purchase our unlimited, six-month All-You-Can-Train License.

• License Clear, Correct, Concise E-Mail: A Writing Workbook for Customer Service Agents and train an unlimited number of people within a six-month period for just $1000.

• License our E-Mail Writing Skills Competency Exam and use it to assess the writing skills of an unlimited number of people within a six-month period for just $250.

The All-You-Can-Train License includes

• A two-hour Train-the-Trainer teleconference to help you get the most from the workbook
• Detailed instructions on grouping participants, pacing activities, and resources for teaching writing skills

Review the All-You-Can-Train License Agreement

• Preview the Clear, Correct, Concise E-Mail workbook’s Table of Contents and a sample chapter.
• Preview the E-Mail Writing Skills Competency Exam.

Clear, Correct, Concise E-Mail is an A-rated self-paced writing workbook that uses e-mail exchanges between customers and companies to teach customer service professionals the writing skills they need to communicate with customers.