« All Events This event has passed. How to Have High-Quality Chats with Customers – HDI Annual Conference March 26, 2015 @ 2:45 pm - 3:45 pm « WORKSHOP: How to Coach Customer Service Reps & Improve Performance – Cars.com Reader-Focused Writing at Bureau of Labor Statistics (Day 1) » Facebook Twitter LinkedIn Session at HDI Annual Conference Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: March 26, 2015 Time: 2:45 pm - 3:45 pm Website: http://www.hdiconference.com/conference/session.aspx?id=76 Venue HDI Annual Conference Las Vegas, NV United States View Venue Website
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo
