« All Events This event has passed. How to Write in Plain Language for EIA Audiences – Energy Information Adminstration August 27, 2015 @ 1:00 pm - 3:30 pm « Demystifying Punctuation: How to Use the Colon, Semicolon, and Comma – Webinar for CDC Writing for the Web – Climate Nexus » Facebook Twitter LinkedIn Customized, on-site half-day workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: August 27, 2015 Time: 1:00 pm - 3:30 pm Venue Energy Information Administration Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo