E-WRITE

WEBINAR: 10 Ways Contact Centers Annoy Their Customers (and How to Stop)
2018-11-06 14:00 - 15:00 (America/New_York) | Online, United States
Have you ever had an annoying customer experience? Are you annoying your customers? During a recent #ICMIchat, we asked participants to share their biggest customer service pet peeves. Some of the answers might surprise you. Join us for this fast-paced, fun, and practical webinar. We’ll reveal a list of the top ten ways call centers exasperate their customers, and also offer up tips for breaking the bad habits.
In this webinar, you will learn:

The top ten ways call centers frustrate customers
How to avoid committing common customer service failures
How to deliver more seamless and satisfying agent and customer experience

Join us for an interactive and informative hour, complete with live audience Q&A. Come ready to take notes and ask questions!
