June 2018
Is Your Email Scorecard Making Agent’s Writing Worse? – SOCAP Quality Monitoring Workshop
I'm presenting a workshop as part of SOCAP's two-day Quality Monitoring workshop in Chicago. My June 14 session is "Quality Tools Without Technology - Could Your Email Scorecard Be Making Agent's Writing Worse?"
Find out more »Is Your Email Scorecard Making Agent’s Writing Worse? – SOCAP Quality Monitoring Workshop
I'm presenting a workshop as part of SOCAP's two-day Quality Monitoring workshop in Chicago. My June 14 session is "Quality Tools Without Technology - Could Your Email Scorecard Be Making Agent's Writing Worse?"
Find out more »
