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DTSTART;TZID=America/New_York:20171026T151500
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DTSTAMP:20260427T083040
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SUMMARY:Training and Coaching: How to Develop Your Team's Writing Skills – WACRA Annual Conference
DESCRIPTION:Training and Coaching: How to Develop Your Team’s Writing Skills – WACRA Annual Conference
URL:https://ewriteonline.com/event/training-and-coaching-how-to-develop-your-teams-writing-skills-wacra-annual-conference/
LOCATION:San Diego\, San Diego\, CA
GEO:32.715738;-117.1610838
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DTSTART;TZID=America/New_York:20171026T151500
DTEND;TZID=America/New_York:20171026T161500
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CREATED:20171023T233058Z
LAST-MODIFIED:20171023T233058Z
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SUMMARY:Training and Coaching: How to Develop Your Team's Writing Skills – WACRA Annual Conference
DESCRIPTION:Training and Coaching: How to Develop Your Team’s Writing Skills – WACRA Annual Conference
URL:https://ewriteonline.com/event/training-and-coaching-how-to-develop-your-teams-writing-skills-wacra-annual-conference-2/
LOCATION:San Diego\, San Diego\, CA
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DTSTART;TZID=America/New_York:20171024T140000
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SUMMARY:Is Your Organization Ready to Use Bots to Communicate with Customers? - SOCAP Annual Conference
DESCRIPTION:Everyone’s talking about using chatbots\, or bots\, to make customer care quicker\, cheaper\, and easier. But is your organization ready to use bots well? In this session\, you’ll take a 10-point Are We Bot-Ready? quiz to assess whether your organization is ready to use a bot to communicate with customers. You’ll review how successful your organization is at the types of automated communication it’s already using\, whether customer-facing\, such as the IVR\, web forms\, or hold statements in live chat\, or agent-facing\, such as hot keys that retrieve knowledgebase articles or email templates. This Are We Bot-Ready? quiz will help you learn whether you’re ready to use a bot and\, if so\, how.
URL:https://ewriteonline.com/event/is-your-organization-ready-to-use-bots-to-communicate-with-customers-socap-annual-conference/
LOCATION:San Diego\, San Diego\, CA
GEO:32.715738;-117.1610838
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DTSTART;TZID=America/New_York:20171024T140000
DTEND;TZID=America/New_York:20171024T140000
DTSTAMP:20260427T083040
CREATED:20171023T135427Z
LAST-MODIFIED:20171023T135427Z
UID:10002540-1508853600-1508853600@ewriteonline.com
SUMMARY:Is Your Organization Ready to Use Bots to Communicate with Customers? - SOCAP Annual Conference
DESCRIPTION:Everyone’s talking about using chatbots\, or bots\, to make customer care quicker\, cheaper\, and easier. But is your organization ready to use bots well? In this session\, you’ll take a 10-point Are We Bot-Ready? quiz to assess whether your organization is ready to use a bot to communicate with customers. You’ll review how successful your organization is at the types of automated communication it’s already using\, whether customer-facing\, such as the IVR\, web forms\, or hold statements in live chat\, or agent-facing\, such as hot keys that retrieve knowledgebase articles or email templates. This Are We Bot-Ready? quiz will help you learn whether you’re ready to use a bot and\, if so\, how.
URL:https://ewriteonline.com/event/is-your-organization-ready-to-use-bots-to-communicate-with-customers-socap-annual-conference-2/
LOCATION:San Diego\, San Diego\, CA
GEO:32.715738;-117.1610838
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