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Philadelphia, PA United States

January 2012

11th Annual Biopharmaceutical Contact Center Conference

January 23, 2012 - January 24, 2012
Philadelphia, PA United States

How to Transform Customer Service Agents’ Stellar Phone Skills into Excellent Written Communication for E-Mail and Social Media

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May 2013

Writing Customer-Focused E-Mail, Chat, and Letters

May 7, 2013 @ 11:00 am - 2:00 pm
Philadelphia, PA United States

Customized onsite workshop for the Greater Philadelphia chapter of the Society for Consumer Affairs Professionals.

Find out more »

Writing Customer-Focused E-Mail, Chat, and Letters

May 7, 2013 @ 11:00 am - 2:00 pm
Philadelphia, PA United States

Customized onsite workshop for the Greater Philadelphia chapter of the Society for Consumer Affairs Professionals.

Find out more »
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