« All Events This event has passed. Writing Customer-Focused Email and Chat at CertainTeed October 23, 2014 « Keep it Short, but Don’t Be Shallow: How Web Design Trends Are Changing the Way We Write Content Better Service and Happier Agents: Simple Steps for Revising Your Template Library – Contact Center Demo & Conference » Facebook Twitter LinkedIn Customized onsite day-long course. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: October 23, 2014 Venue CertainTeed Valley Forge, PA United States
9:30 am - 12:00 pm Confusing Your Customers? Reduce Expensive Inbound Calls and Emails – Digital Engagement and Social Media for Utilities conference