Need help with your next training or writing project?
We’re not dropping names. We’ve just worked with a lot of amazing clients! We’re honored to work with any company–large or small–that wants to help employees write better. Just take a look at our client roster! It’s a who’s who of organizations that care about communicating clearly.
- Airlines: Delta, Air Canada, Virgin America, Etihad, Cathay Pacific, Frontier, KLM, Hawaiian Airlines
- Corporations: Caterpillar, Kellogg, L’Oréal USA, Bayer, Eli Lilly
- Educational institutions: The College Board, University of Rochester, California State University, University of Minnesota
- Financial institutions: First American, Community Financial Credit Union, Caliber Home Loans, the World Bank, National Credit Union Administration, Celero, SurePayroll
- Government agencies: Bureau of Labor Statistics, Centers for Disease Control, Environmental Protection Agency, National Institutes of Health
- Insurers: United Educators, EmblemHealth, American Agricultural Insurance Company
- Nonprofits: National Association of Realtors, National Alliance on Mental Illness, American Institute of Steel Construction, American Academy of Physician Assistants, Pan American Health Organization
- Software companies: IceWarp, ConnectWise, MindBody, Planning Center
- Transit agencies: TriMet, Washington Metropolitan Area Transit Authority
Want to see what we’ve been up to for the last 25 years? Take a look at the super long list of all our clients since 1996.
Airlines: Brand Voice & Customer Service Writing
LinkedIn Learning Courses
I’m the author of six writing courses for LinkedIn Learning, and they are popular! My Writing Customer Service Emails course has had 199,642 learners to date.
Social Media & Web Content Style Guides
We’ve written custom social media style guides and web content style guides for Hawaiian Airlines, Caterpillar, the CDC, and the U.S. Fish and Wildlife Service.
Knowledgebase Article Rewrites
We help companies like Yahoo, Lexus, and TravelZoo clean up their knowledgebases by methodically rewriting the articles to make them easy for employees and customers to use.
8-Course Writing Curriculum
We developed the eight-course “Write Right” curriculum for the U.S. Energy Information Administration and taught these courses, on rotation, over a two-year period.
Plain Language Writing Training
One-on-One Writing Coaching
We provide individualized coaching sessions to help you build new writing skills, improve your writing process, and find your own voice.