You want to write so your readers understand, care, and act. I can help you.
My customized onsite and virtual trainings help you and your staff build the writing skills you need to communicate with online readers.
Speaking
Need a speaker for your next meeting or conference? Leslie’s talks are funny, practical, and full of real-world examples. Your audience will leave the session saying, “I learned a lot, laughed a lot, and know what to do next to improve my content!”
Training
My customized on-site and virtual writing courses are hands-on and practical. I’ll use your organization’s writing samples to create a curriculum that helps your staff write better, in less time, and with less suffering.
Writing Services
We create crisp, clear content to convey your message, in your voice. We’re roll-up-the-sleeves writers, so let us know what you need: web content, blog posts, newsletter articles, knowledgebase articles or a style guide.
eBook: Channel Choice Guide for Improving Team Communication
Not so long ago, emails, face-to-face meetings, and phone calls dominated office communication. Today, that’s all changed. Much of our communication is virtual, not in person. Employees have access to many more channels including team messaging, text, and social media.
All these options should lead to more productivity, right? Not exactly. Having so many communication options has led to lots of confusion and to some bad communication! Fill out the form to learn more.
Writing Matters Blog
This 1973-Vintage Feminist Isn’t Giving Up
This is me in 1973 when the Supreme Court handed down the Roe v. Wade decision. I was 13 years old. I'd been menstruating for less than a year. To me, Roe was just another reason to believe grownups...
Trying, Failing, and Trying Again to Balance Parenthood and Your Career
If everything had gone as I’ve always planned, I’d be writing this article on a quiet workday in my pleasant home office. I’d have gone on a long walk in the woods before starting work sharply at 7...
Set the Tone in Email: How You Say It Is as Important as What You Say
Setting the right tone in email writing is more than just choosing the right wine to go with the meal. Tone in email – how you say what you say – is so important that an inappropriate tone can cause...
Upcoming Events
Featured Clients
years in business
students taught
passive sentence written
Writing Workbook
Do your customer service agents write e-mails that include embarrassing grammar or punctuation errors? Do they fail to answer customers’ questions? Is their tone unfriendly or curt? The Clear, Correct, Concise E-Mail workbook, a cost-effective, self-paced or instructor-led curriculum, will help you solve your agents’ e-mail writing problems. Clear, Correct, Concise E-Mail uses real e-mail exchanges between customers and companies to provide hands-on practice in essential e-mail writing skills:
- Write clear, strong sentences
- Use a polite, personal tone
- Select the correct word and spell it right
- Punctuate correctly
- Write for global readers