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December 2020

Reader-Focused Writing: National Institute of Allergy and Infectious Diseases (Part 1)

December 7 @ 9:30 am - 11:00 am
Online United States

Two-part customized, virtual writing course.

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Reader-Focused Writing: National Institute of Allergy and Infectious Diseases (Part 2)

December 14 @ 9:30 am - 11:00 am
Online United States

Two-part customized, virtual writing course.

Find out more »

January 2021

Introducing the Writing Style Guide for FWS.gov (U.S. Fish & Wildlife Service)

January 11, 2021 @ 2:30 pm - 4:00 pm
Online United States

Customized virtual training session to introduce the new style guide E-WRITE wrote for content creators at the U.S. Fish & Wildlife Service, "Writing Style Guide for FWS.gov"

Find out more »

Introducing the Writing Style Guide for FWS.gov (U.S. Fish & Wildlife Service)

January 12, 2021 @ 12:00 pm - 1:30 pm
Online United States

Customized virtual training session to introduce the new style guide E-WRITE wrote for content creators at the U.S. Fish & Wildlife Service, "Writing Style Guide for FWS.gov"

Find out more »

Introducing the Writing Style Guide for FWS.gov (U.S. Fish & Wildlife Service)

January 21, 2021 @ 2:30 pm - 4:00 pm
Online United States

Customized virtual training session to introduce the new style guide E-WRITE wrote for content creators at the U.S. Fish & Wildlife Service, "Writing Style Guide for FWS.gov"

Find out more »
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  • October 18, 2020


    How to Write a Five-Star Response to a One-Star Rating or Poor Review

    For years, we've been saying, “A complaint is a gift.” Well, if we’ve really meant it, we need to treat one-star ratings and low reviews as gifts, too. While we may fail to win over the most disappointed customers, we can demonstrate that we are listening, we are accountable, and we care.

    Read more on the blog »