« All Events This event has passed. Reader-Focused Writing at Bureau of Labor Statistics (Day 2) September 9, 2015 « Reader-Focused Writing at Bureau of Labor Statistics (Day 1) For Managers: How to Edit and Proofread Someone Else’s Writing – Energy Information Administration » Facebook Twitter LinkedIn Customized onsite two-day writing course Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: September 9, 2015 Venue Bureau of Labor Statistics Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo