« All Events This event has passed. Customer-Focused Writing at Crayola: Email, Chat, and Social Media October 16, 2015 « For Managers: How to Edit and Proofread Someone Else’s Writing – Energy Information Administration Essential Principles for Writing to Customers in a Multichannel World – Contact Center Demo & Conference » Facebook Twitter LinkedIn Customized, on-site, full-day writing course. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: October 16, 2015 Venue Crayola, Inc. Easton, PA United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo