« All Events This event has passed. Customer Service Coaching Strategies That Really Work – Cars.com March 10, 2015 @ 1:00 pm - 5:00 pm « WRITING WORKSHOP: How Web Design Trends Are Changing the Way We Write Content Workshop: How to Calibrate QA Scores – Cars.com » Facebook Twitter LinkedIn Facilitated meeting for quality assurance managers. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: March 10, 2015 Time: 1:00 pm - 5:00 pm Venue Cars.com
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo