« All Events This event has passed. Customer Service Writing Skills: How To Make The Transition From E-Mail To Social Media September 16, 2013 @ 8:00 am - 12:00 pm « Reader-Focused Writing at BLS Writing Customer-Focused E-Mail » Facebook Twitter LinkedIn Presentation for the annual conference of the Worldwide Airline Customer Relations Association. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: September 16, 2013 Time: 8:00 am - 12:00 pm Venue Unnamed Venue Chicago, IL United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo