« All Events This event has passed. For Managers: How to Edit and Proofread Someone Else’s Writing – Energy Information Administration September 17, 2015 @ 8:30 am - 12:00 pm « Reader-Focused Writing at Bureau of Labor Statistics (Day 2) How to Write in Plain Language for EIA Audiences – Energy Information Adminstration » Facebook Twitter LinkedIn Customized, onsite half-day workshop. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: September 17, 2015 Time: 8:30 am - 12:00 pm Venue Energy Information Administration Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo