« All Events This event has passed. Grammar Refresher for Professionals – National Institute of Allergy and Infectious Diseases August 4, 2016 @ 9:00 am - 1:00 pm « Webinar: How to Write to Customers in Your Company’s Brand Voice (Part 2) Writing to Customers in Our Brand Voice – Air Canada » Facebook Twitter LinkedIn Customized onsite extended half-day workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: August 4, 2016 Time: 9:00 am - 1:00 pm Venue National Institute of Allergy and Infectious Diseases Bethesda, MD United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo