« All Events This event has passed. How to Edit and Proofread Your Own Writing – Energy Information Administration October 26, 2015 @ 1:00 pm - 4:30 pm « Death to the Term “Soft Skills”: Why Writing is an Essential Hard Skill for Support Professionals – HDI Capital Area Chapter Meeting Reader-Focused Writing at PAHO (Part 1) – Pan American Health Organization » Facebook Twitter LinkedIn Half-day customized onsite workshop. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: October 26, 2015 Time: 1:00 pm - 4:30 pm Venue Energy Information Administration Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo