« All Events This event has passed. How to Improve Your Writing Process – Energy Information Administration August 12, 2015 « Grammar, Punctuation, and Usage Refresher – Energy Information Administration Best Practices for Communicating With Clients in Any Channel – WGBH Public Broadcasting » Facebook Twitter LinkedIn Customized, on-site full-day workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: August 12, 2015 Venue Energy Information Administration Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo