« All Events This event has passed. How to Prepare an ICI-Worthy Presentation – Investment Company Institute July 12, 2016 @ 9:00 am - 12:30 pm « Brand Voice Train-the-Trainer Session – Air Canada Writing for the Web – Bureau of Labor Statistics – Part 1 » Facebook Twitter LinkedIn Half-day onsite workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: July 12, 2016 Time: 9:00 am - 12:30 pm Venue Investment Company Institute Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo