« All Events This event has passed. How to Talk to Customers on the Phone: Soft Skills Training December 17, 2013 - December 18, 2013 « The Ten Commandments of Writing E-Mail to Customers How to Talk to Customers on the Phone: Soft Skills Training » Facebook Twitter LinkedIn Customized onsite two-day workshop for a global airline. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Start: December 17, 2013 End: December 18, 2013 Venue Unnamed Venue Atlanta, GA United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo