« All Events This event has passed. How to Write Email That Gets Results – National Institute of Allergy and Infectious Diseases June 18, 2015 @ 9:00 am - 1:00 pm « How Web Design Trends Are Changing the Way We Write Content – AM&P Annual Conference Measuring the Quality of Customer Service Email – US Patent & Trademark Office » Facebook Twitter LinkedIn Customized, on-site half-day workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: June 18, 2015 Time: 9:00 am - 1:00 pm Venue National Institute of Allergy and Infectious Diseases Rockville, MD United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo