« All Events This event has passed. How To Write Email That Makes You More Efficient – Environmental Protection Agency January 28, 2015 @ 9:00 am - 12:30 pm « Improving Your Writing Process – National Institute of Allergy and Infectious Diseases How to Assess Customer Service Agents’ Writing Skills Before You Hire Them – SOCAP Symposium » Facebook Twitter LinkedIn Customized onsite half-day workshop. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: January 28, 2015 Time: 9:00 am - 12:30 pm Venue Environmental Protection Agency Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo