« All Events This event has passed. How to Write in Plain Language for EIA Audiences – Energy Information Adminstration September 20, 2015 @ 9:30 am - 12:00 pm « For Managers: How to Edit and Proofread Someone Else’s Writing – Energy Information Administration Webinar: How to Harness the Power of Chat in Your Contact Center » Facebook Twitter LinkedIn Customized, on-site half-day workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: September 20, 2015 Time: 9:30 am - 12:00 pm Venue Energy Information Administration Washington, DC United States + Google Map
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo