« All Events This event has passed. Improve Your Writing Process to Improve Your Written Products – CTC Technology & Energy March 13, 2019 @ 9:30 am - 1:00 pm « Nuts-and-Bolts Email Skills – Energy Information Administration Strategic Customer Service in 2020: A book talk with author John Goodman » Facebook Twitter LinkedIn Customized, onsite half-day workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: March 13, 2019 Time: 9:30 am - 1:00 pm Venue CTC Technology & Energy Kensington, MD United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo