« All Events This event has passed. Improving Your Writing Process – National Institute of Allergy and Infectious Diseases June 11, 2015 @ 9:00 am - 1:00 pm « How to Write Customer Service Email – US Patent & Trademark Office How to Prepare a Great Presentation – Investment Company Institute » Facebook Twitter LinkedIn Customized, on-site half-day workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: June 11, 2015 Time: 9:00 am - 1:00 pm Venue National Institute of Allergy and Infectious Diseases Bethesda, MD United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo