- This event has passed.
Join the #FreeToHelp Movement & Empower Your Frontline Agents – Workshop at CC Demo conference
September 26, 2017 @ 4:15 pm - 5:15 pm
The #FreeToHelp movement engages frontline employees to “think and act like the owner,” to make the same type of customer-centric choices business owners make. In this session, you’ll discover how the most progressive and successful customer service organizations are using #FreeToHelp, and how you can adopt these practices to revolutionize your contact center’s quality and boost agent engagement to record heights.