« All Events This event has passed. Managing Writing and Mentoring Westat Staff Writers – Part 1 January 27, 2016 @ 9:00 am - 1:30 pm « Plain Language Writing Skills – Selective Service System Managing Writing and Mentoring Westat Staff Writers – Part 2 » Facebook Twitter LinkedIn Customized onsite workshop for Westat managers Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: January 27, 2016 Time: 9:00 am - 1:30 pm Venue Westat United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo