« All Events This event has passed. Policy-Neutral Writing at the Energy Information Administration June 1, 2016 @ 1:30 am - 3:30 pm « How to Edit and Proofread Your Own Writing – Energy Information Administration Writing Customer-Focused Email – Cars.com » Facebook Twitter LinkedIn Hands-on workshop. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: June 1, 2016 Time: 1:30 am - 3:30 pm Venue Energy Information Administration Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo