« All Events This event has passed. Proofreading Workshop: Hands-on Practice in Catching Your Mistakes and Others’ – Transportation Security Administration January 14, 2015 @ 9:00 am - 12:00 pm « Live Chat with Customers: How to Do it Right – ONLINE COURSE WEBINAR – Six Easy Ways to Improve Your Email Writing Skills – National Institute for Occupational Safety and Health » Facebook Twitter LinkedIn Customized onsite half-day workshop. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: January 14, 2015 Time: 9:00 am - 12:00 pm Venue Transportation Security Administration Rosslyn, VA United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo