« All Events This event has passed. Proofreading Workshop: Hands-on Practice in Catching Your Mistakes and Others’ – Transportation Security Administration December 3, 2014 @ 9:00 am - 12:30 pm « How to Write Email That Gets Results – National Institute of Allergy and Infectious Diseases Six Things You Can Do Right Now to Improve Your Web Content – American College of Surgeons » Facebook Twitter LinkedIn Customized onsite half-day workshop. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: December 3, 2014 Time: 9:00 am - 12:30 pm Venue Transportation Security Administration
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo