« All Events This event has passed. Reader-Focused Writing at BLS July 24, 2013 « Reader-Focused Writing at BLS Managing Customer Communication: New Templates and New Writing Skills » Facebook Twitter LinkedIn Customized, onsite two-day writing course for the Bureau of Labor Statistics Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: July 24, 2013 Venue Bureau of Labor Statistics Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo