« All Events This event has passed. Reader-Focused Writing at BLS September 11, 2013 « Writing Customer-Focused E-Mail Reader-Focused Writing at BLS » Facebook Twitter LinkedIn Customized, onsite two-day writing course for the Bureau of Labor Statistics Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: September 11, 2013 Venue Bureau of Labor Statistics Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo