« All Events This event has passed. Reader-Focused Writing at Bureau of Labor Statistics (Day 2) April 8, 2015 « Reader-Focused Writing at Bureau of Labor Statistics (Day 1) How to Assess Customer Service Agents’ Writing Skills Before You Hire Them – SOCAP Symposium » Facebook Twitter LinkedIn Customized onsite two-day writing course Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: April 8, 2015 Venue Bureau of Labor Statistics Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo