« All Events This event has passed. Reader-Focused Writing at Bureau of Labor Statistics (Day 2) July 23, 2015 « Reader-Focused Writing at Bureau of Labor Statistics (Day 1) How to Improve Your Writing Process – Energy Information Administration » Facebook Twitter LinkedIn Customized onsite two-day writing course Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: July 23, 2015 Venue Bureau of Labor Statistics Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo