« All Events This event has passed. Reader-Focused Writing at Bureau of Labor Statistics – Day 2 September 20, 2017 « Reader-Focused Writing at Bureau of Labor Statistics – Day 1 Writing Customer-Focused Chat at Republic Services » Customized, onsite, two-day workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: September 20, 2017 Venue Bureau of Labor Statistics Washington, DC United States
4:00 pm - 5:00 pm Knowledge Quality Drives AI Success: How to Write KB Articles and FAQs Humans and Bots Can Use – Contact Center Expo