« All Events This event has passed. Reader-Focused Writing at the Bureau of Labor Statistics April 8, 2014 « Reader-Focused Writing at the Bureau of Labor Statistics Writing High-Quality Chat to Customers – Eli Lilly, Inc. » Facebook Twitter LinkedIn Two-day onsite customized course. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: April 8, 2014 Venue Bureau of Labor Statistics Washington, DC United States + Google Map
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo