« All Events This event has passed. Reader-Focused Writing – Bureau of Labor Statistics – Part 2 June 9, 2016 « Reader-Focused Writing – Bureau of Labor Statistics – Part 1 Writing to Customers in Our Brand Voice – Air Canada » Facebook Twitter LinkedIn Customized, onsite, two-day workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: June 9, 2016 Venue Bureau of Labor Statistics Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo