« All Events This event has passed. Style Guide Workshop – Energy Information Administration April 29, 2015 @ 10:00 am - 11:30 am « Google Hangout: Improving Email Response Time (my interview with Jeff Toister) Style Guide Workshop – Energy Information Administration » Facebook Twitter LinkedIn Hands-on workshop to launch updated Editorial Style Guide. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: April 29, 2015 Time: 10:00 am - 11:30 am Venue Energy Information Administration Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo