« All Events This event has passed. Style Guide Workshop – Energy Information Administration April 20, 2016 @ 10:00 am - 11:30 am « CollegeBoard Plain Language Series: Webinar 4 – How Displaying Text Visually Helps You Cut Word Count Westat Writing Workshop Series – Session 6: Edit and Proofread Your Own Writing » Facebook Twitter LinkedIn Hands-on workshop to launch updated Editorial Style Guide. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: April 20, 2016 Time: 10:00 am - 11:30 am Venue Energy Information Administration Washington, DC United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo