« All Events This event has passed. Train-the-Trainer Session – Etihad Airways March 1, 2016 @ 9:00 am - 4:00 pm « Writing Refresher for Professionals – Etihad Airways CollegeBoard Plain Language Series: Webinar 1 – What is Plain Language? » Facebook Twitter LinkedIn Customized onsite workshop for Etihad Airways Guest Relations training professionals Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: March 1, 2016 Time: 9:00 am - 4:00 pm Venue Etihad Airways – Abu Dhabi
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo