« All Events This event has passed. Webinar: How to Explain Technical Topics to Non-Technical Readers – Centers for Disease Control March 7, 2014 @ 10:00 am - 11:00 am « Information Architecture for Educational Resources – National Museum of the American Indian Writing for the Web – National Alliance on Mental Illness » Facebook Twitter LinkedIn Customized webinar for the CDC’s Office of Noncommunicable Disease, Injury and Environmental Health Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: March 7, 2014 Time: 10:00 am - 11:00 am Venue Online United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo