« All Events This event has passed. Writing Customer-Focused Chat at Marriott September 17, 2016 « Web Writing Workshop – National Alliance on Mental Illness Introduction to the EIA Writing Style Guide – Energy Information Administration » Facebook Twitter LinkedIn Customized chat writing course for Marriott International’s IT Delivery team. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: September 17, 2016 Venue Online United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo