« All Events This event has passed. Writing Customer-Focused E-Mail October 21, 2013 « Writing Business E-Mail That Gets Results A Whole New Set of Writing Skills: How to Train Phone/E-Mail Agents to Chat with Customers » Facebook Twitter LinkedIn Customized onsite day-long course for Customer Care staff at a global airline. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: October 21, 2013 Venue Unnamed Venue Atlanta, GA United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo