« All Events This event has passed. Writing Customer-Focused E-Mail and Chat August 28, 2013 « Writing for the Web Writing Customer-Focused E-Mail and Chat » Facebook Twitter LinkedIn Customized onsite full-day workshop for customer care staff at J. Jill. Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: August 28, 2013
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo